This Website is owned by SkyBay (hereafter “Company”), a company registered in England and Wales.
We take user privacy seriously and take reasonable efforts to protect it. We have created this Privacy Policy (hereafter “Policy”) in order to share with you our information collection and use practices.
AS MORE CLEARLY DEFINED HEREIN, WE WILL NEVER KNOWINGLY SELL OR ASSIGN YOUR PERSONAL INFORMATION WITHOUT YOUR KNOWLEDGE AND/OR APPROVAL.
Please read this Policy carefully before sharing any personally identifiable information described below.
By using, registering or placing an order on this website at https://skybay.uk, you consent to the collection, use and transfer of your information under the terms of this policy. Since this is a growing web site and because Internet technologies are constantly evolving, this Policy is subject to change at any time and any changes will be posted on this page.
This Policy works hand-in-hand with the Terms and Conditions of Use, found elsewhere on this website.
For the purposes of the Data Protection Act 1998, the Data Controller is:
SkyBay, 214 Baker Street, Enfield, London, United Kingdom, EN1 3JY. (info@skybay.uk)
When you visit, register or order products or services on https://skybay.uk you may be asked to, or of your own volition, provide information from which you can be identified, including your name, e-mail address, telephone number(s), home or business address etc., as well as text you may upload and other technical data such as the IP address of the machine you use. The Company will not collect such information unless voluntarily provided and authorised.
The Company may use or disclose all such information in order to:
- Fulfil a sale of a product or service, including sharing with partners and suppliers
- Provide e-mail documentation such as order confirmation, VAT invoice, delivery updates, vouchers, and feedback requests
- Carry out services requested by you
- Support marketing activities
- Enable interactive features of the service
- Respond to your enquiries
- Inform you of offers, sales, or new products/services
Information may be retained for a minimum of 6 years to comply with trading legislation.
We may also disclose your information:
- To comply with laws, legal processes, or to exercise legal rights
- In the event of a sale or merger of the Company
- With your consent
You may ‘opt out’ at any time by contacting: info@skybay.uk
The Company may occasionally request feedback via surveys to improve our services. Such responses will be used for evaluation only and not shared externally unless you consent.
If you are selected for a promotion or contest, you give permission for your name and image to be used for marketing purposes.
We may monitor calls for training and quality purposes.
Non-personally identifiable information
We collect information such as IP addresses, browser types, usage habits, etc. This helps improve our service but does not identify you personally.
Newsletter
SkyBay may send newsletters only to users who have opted in. You may unsubscribe at any time via the link in the email or by contacting info@skybay.uk.
Disclosure
Your data may be shared with third parties who help us process orders, payments, and support services. Aggregate usage data may be shared without personal identifiers.
Where consent is given, companies in our group may contact you with marketing information. You can withdraw this consent at any time.
Your identity may be disclosed:
- If you breach someone’s rights
- For fraud protection and credit risk reduction
In case of a sale or merger, your information may transfer to new partners.
We cannot guarantee internet transmission security, and any transmission is at your own risk.
We do not share or sell your information without your consent unless required by law.
Cookies
Cookies help us improve your experience. They store login information and track activity, but not sensitive details like payment information.
Only cookies placed by https://skybay.uk are covered under this policy.
Third-party websites
SkyBay is not responsible for the privacy policies of linked external sites. We encourage reviewing each site’s policies individually.
Order tracking information may be shared with affiliate partners but not released to other parties unless you request it.
We may allow advertising from third parties, such as Google, that use cookies or web beacons.
Data security
We employ measures to protect your information from unauthorized access, loss, or destruction. Information is retained as required by law.
Advertisers and partners are expected to safeguard any shared data, but SkyBay is not liable for breaches on their part.
Only necessary personnel have access to your data.
Access to your information
You may request a copy of your personal data or ask for corrections. Requests should be sent to info@skybay.uk. While we generally provide this free of charge, we may apply a fee for excessive or repetitive requests.
Opt-out
You can remove your data or unsubscribe from communications at any time via info@skybay.uk.
We are not responsible for removing your data from third parties you may have previously consented to.
Location
This website is maintained in the UK. By using it, you authorise the transfer of your data as described in this Policy.
Age restrictions
You must be at least 18 years old to use https://skybay.uk. If an underage user is discovered, the account will be terminated.
Changes
This Policy may be updated without notice. Please review it regularly. Continued use of the site indicates acceptance of any changes.
Policy location
This Policy is accessible from the home page and most other pages of our website.
Spyware
SkyBay does not install spyware or retrieve information via spyware.
Section Titles
Section titles are for reference only and do not carry legal meaning.
Payment Partners
We encourage reviewing the policies of our payment partners.
Contact
Comments or questions can be directed to info@skybay.uk.
How to Complain
If you have concerns about our use of your data, please contact us by email at info@skybay.uk or by writing to:
[to be supplied]
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